We’ve all been there, have you ever had a site / and or setup a clients site (hopefully this hasn’t happened.. god forbid..) and you’re wondering why you rank so highly in Google, or why your site is being bombarded with traffic but you aren’t receiving any enquiries through your contact form. Let’s have it, we’ve been there, well, I have anyway.
John Mueller has some advice for us webmaster folks:
Pro tip: if you have a contact form on your website, not receiving any submissions isn’t a good sign.
— John ☆.o(≧▽≦)o.☆ (@JohnMu) December 6, 2016
I have to vouch for John, if you aren’t receiving any submissions via your contact form, then it probably isn’t a good sign and it’s worthwhile checking over its setup. I remember when I worked for a website design company, the developer typed in the wrong email in the recipient section of contact form 7. I never saw him again. HA.
I guess it really depends on the industry you’re in, if you plan to sell a product or service, then having submissions is critical to your businesses success. Whereas some folks on Twitter saying that no contact form submissions is a good thing, I suppose it is if your customer-service related, but yes, it’s good practice to always check over your contact form setup to ensure it’s working correctly. Imagine missing out on a massive prospect because your contact form wasn’t done right.